IFEME – Personal Data Protection
1. Introduction
This Privacy Policy explains how IFEME collects, uses, and protects the personal data of users of the website accessible at:
IFEME is committed to protecting personal data in accordance with UAE Federal Decree‑Law No. 45 of 2021 on the Protection of Personal Data.
By accessing or using the website, users acknowledge that they have read and accepted this Privacy Policy.
2. Data Controller
The data controller responsible for the processing of personal data is:
IFEME LLC
Company registered in the United Arab Emirates
Sharjah Media City Free Zone (SHAMS)
Sharjah Media City Free Zone
Sharjah
United Arab Emirates
Contact email address:
contact@ifeme.org
3. Personal Data Collected
When using the website or registering for a training course, IFEME may collect the following personal data:
- First name and last name
- Email address
- Telephone number
- Country of residence
- Payment information
- Login credentials for the learning platform
- History of training courses taken
- Technical data such as IP address, cookies, and the type of device used
Certain information is required to enable registration and access to the training courses offered.
4. Purposes of Processing
Personal data is collected and processed for the following purposes:
- Managing course registrations
- Creating and administering user accounts
- Providing access to the learning platform
- Organising video-conference training sessions
- Processing and managing payments
- Communicating with learners
- Improving services and training content
- Complying with applicable legal and regulatory obligations
5. Legal Basis for Processing
Personal data is processed on the following legal bases:
- Performance of the contract between IFEME and the learner when registering for a training course
- The user’s consent, where required
- Compliance with applicable legal obligations
- IFEME’s legitimate interest in ensuring the proper functioning, security, and improvement of its services
All processing activities are carried out in accordance with UAE Federal Decree‑Law No. 45 of 2021 on the Protection of Personal Data.
6. Recipients of the Data
Personal data may be accessed only by:
- Authorised IFEME staff
- Technical service providers are necessary for the operation of the services, including hosting providers, learning platform providers, and payment processors
- Administrative or judicial authorities, where required by law
IFEME undertakes not to sell, rent, or otherwise commercialise users’ personal data.
7. International Data Transfers
In the course of providing its services, personal data may be hosted or processed on servers located in different countries.
IFEME ensures that any such transfers are carried out in compliance with applicable legal requirements and that an appropriate level of data protection is maintained.
8. Data Retention Period
Personal data is retained only for as long as necessary for the purposes for which it was collected.
In principle:
- User account data is retained for the duration of the user’s use of the service
- Contractual data is retained for the period necessary to manage the contractual relationship and comply with legal obligations
- Billing and accounting data are retained in accordance with applicable tax and accounting regulations
9. Data Security
IFEME implements appropriate technical and organisational measures to protect personal data against:
- unauthorised access
- loss or accidental destruction
- disclosure
- alteration or misuse
10. Users’ Rights
In accordance with UAE Federal Decree‑Law No. 45 of 2021 on the Protection of Personal Data, users have the following rights:
- Right of access to their personal data
- Right to rectify inaccurate or incomplete data
- Right to request erasure of data where applicable
- Right to object to processing in certain circumstances
- Right to restrict processing
- Right to withdraw consent where processing is based on consent
Requests relating to the exercise of these rights may be sent to:
contact@ifeme.org
11. Cookies
The website may use cookies to:
- improve the user experience
- analyse website traffic and performance
Users may configure their browser settings to refuse or limit the use of cookies.
12. Changes to the Policy
IFEME reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, or technical developments.
The version published on the website is the currently applicable version.
13. Contact
For any questions regarding the protection of personal data, users may contact IFEME at:
contact@ifeme.org